Paula F. Penson is the President of Francies West LLC, offering consulting services in organizational development and strategic leadership. Paula has 20 years of experience in consulting, providing leadership and management development, customized training modules, Myers Briggs Type Indicator (MBTI) administration and training, program management skills, individual and team-based problem solving training, and senior leader team building and strategic planning facilitation.Paula retired after four decades of service as a Colonel from the U.S. Air Force in January 2015. Serving in the Reserve and Guard allowed her to work simultaneously on her civilian career. She was a Faculty Associate at Arizona State and Maricopa County Colleges for seven years before going into the private sector to practice what she taught. Her positions have included management and development trainer, first line supervisor in a manufacturing plant, curriculum designer at a nuclear power plant, instructor and curriculum design manager for the Department of the Navy (Total Quality Leadership (TQL/TQM), and Sr. Health Administrator. She culminated her military career as the Commander of a Medical Group at Joint Base Andrews, Maryland.